If you need help with Chief, email: writers.catchingprint@gmail.com

Common Issues

  • Check spam or promotions folders
  • Try requesting a new link from the app
  • Make sure you used the same email address tied to your Chief account

My brief looks out of date

  • Refresh Home or Archive in the app
  • Sign out and sign back in if the device appears out of sync

I want to change what Chief tracks

  • Open Settings
  • Update your editor, topics, city, or delivery preferences

I want to delete my account

  • Open Settings
  • Review the account deletion flow
  • Confirm deletion from the app

What to Include When Contacting Support

  • The email tied to your account
  • The device you are using
  • A short description of what happened
  • A screenshot if helpful